Thursday, September 13, 2007

Catching up . . . ?

Today is my day to work late and I was hoping to catch up on my blog reading this morning but my blogroll isn't showing up! Instead, I'll post about the latest with me. Forgive me, but I promise to catch up with my blog friends, leave comments and touch base.

My days are filled with . . . work. But, pleasantly so. I'm swiftly getting the hang of my job and have had very few minor bumps along the way. Some of my fellow trainees haven't been so fortunate and have dealt with some irate, unreasonable callers. Having worked in several call centers before, I know it's just a matter of time before I get that unreasonable, hostile caller who will attempt to rattle me. I feel lucky that I've been experiencing placid calls which allow me to learn, adapt and gain confidence. Confidence is one of the key virtues one must possess when attempting to de-escalate a bad call.

As for The Spider situation, there was a scene between the two of us last Friday morning which threw me off my game for a better part of the day. In order for me to maintain a positive start to my work day as well as my sanity, my husband has been waiting with our daughter for the bus at the end of the driveway each day.

The scene, when described in simple words, seems benign enough, but the hostility, tension and sarcasm were palpable and disconcerting. I'd been stewing over The Spider's angry email and, well, instead of ignoring her Friday morning, I set my face into a grim expression, looked her in the eyes as I walked to the end of our driveway with my daughter. She smiled this broad, fake, taunting smile (very difficult to describe, but it threatened to weaken my resolve.) Never smiling in return, I gave one short, abrupt wave to which she responded (her voice dripping with sarcasm,) "Oh, I like that, that was nice." And then she mimicked my wave. I turned away and the simmering began.

What is she, in high school now? She possesses such a mastery of passive-aggressiveness, with just a simple taunting smile and sharp, grating voice. I kept it together long enough to see my child on the bus and head to work. On the way, I had to call my husband and rant and vent, poor guy. And thus, it was decided I should avoid her whenever possible, to protect my emotional well-being.

I've struggled to write over the past few months. I knew I wanted to write about The Spider Situation without it being a libelous story with recognizable characters. Lying in bed one night, I was struck by an idea and thus began my grown-up fairy tale with life-lesson moral about a dung beetle and a caterpillar. I brought it to my writer's group and it left them doubled over with laughter. My friend Gail was the only one who knew the true events behind the story; the others just enjoyed it for the writing and the lesson it presented.

It was cathartic and there's growing hope that I'll once again become a prolific writer.

5 comments:

sue said...

Now we ALL want to read it!!!!

teahouse said...

Hey, that's awesome!! And you've channeled your anger on a real-life situation into wonderful creative writing. That's a sure sign of a good writer!!

Masked Mom said...

Art is the best revenge. (Not to mention it helps you "clear the air" inside your own head.)

Tamara said...

Wow she's a real peach. Yeesh. I'm glad you were able to turn it into something positive.

Kristine said...

I would love to read the grown-up fairy tale you wrote! Especially knowing who the characters are based on... lol!